Community Reinvestment Act (CRA) Reporting

CRA reporting built into your volunteer program

For banks that operate in the U.S. delivering the employee volunteer data your CRA team needs shouldn't be a manual scramble.

The Benevity CRA Reporting solution supports volunteer data collection aligned to the Community Reinvestment Act (CRA) in both employee and admin workflows so your teams can efficiently track, organize and report community contributions with confidence.
People planting seedlings together in an urban community garden.

What does the Community Reinvestment Act mean for your CSR program?

The Community Reinvestment Act (CRA) requires banks that operate in the U.S. to invest in the communities they serve. Some CSR programs and employee volunteer hours can count toward that requirement.

CRA examiners review data provided by banks for three things: accuracy, completeness and eligibility. If tracking is inconsistent or the data doesn't map qualifying volunteer opportunities correctly, you could lose credit for those programs and hours spent in your communities. That's why building the right infrastructure for purpose-driven programs matter.

It’s CRA volunteering data, delivered

Built in employee volunteer reporting workflows

Your employees log hours. Your CRA team gets data they can use.

CRA Reporting is built directly into Benevity Volunteer workflows where employees track their community hours. It captures volunteer activity, helps geocode to low- and moderate-income (LMI) areas and is aligned to CRA standards.
  • Configurable, CRA-specific form fields help capture the right information, including service type, role and location, when an employee enters their time or when a volunteer opportunity is created.
  • Address validation and geocoding are applied to every entry, helping to confirm whether the activity location falls within a designated LMI area.
Laptop screen showing a Volunteer Opportunity form with a section titled CRA eligibility details and multiple choice options.
Hand holding a smartphone displaying a volunteer time submission review screen for supporting local food bank distribution events with details including $40 donation reward, volunteer name Liam Roy, employee ID 5896, 2 hours volunteered, and service date Dec 22, 2025.

Customized CSR admin tools

CSR volunteer administrators have a dedicated workspace to access summaries by CRA category, number of eligible hours, qualification statements and the ability to review, edit, confirm or decline eligibility without requiring employees to resubmit their volunteer hours.
  • Employee volunteer time tracking and volunteer opportunity submissions can be reviewed, confirmed or declined for CRA eligibility.
  • Add categories, flag eligible hours and attach internal notes without touching the original employee volunteer time submission.

One structured report your CRA partners can work from

When your CRA team needs the data, you simply export the report. CRA-aligned volunteering data is available in Benevity Reporting Studio, where your team can quickly filter and export when needed.

It’s clean, structured volunteer source data your CRA officer can trust to work from or upload into their CRA platform.
Person working on a MacBook Pro displaying Benevity software with data filters and a pie chart visualization on the screen.
A group of four volunteers wearing yellow gloves picking up trash into black garbage bags outdoors.

Built on the platform powering your whole program

CRA Reporting is part of the Benevity Enterprise Impact Platform.

For banks operating in the U.S., CRA Reporting can be added to Benevity Volunteer which helps CSR teams build, manage and measure employee volunteering programs at scale – from opportunity to hour tracking to impact reporting.

Less manual work. More confidence when it counts.

CRA exam reports shouldn’t mean tedious address lookups and reconstructing employee volunteer data from spreadsheets. See how banks are replacing a recurring, cross-functional effort with a process that captures all the right data and delivers a structured, CRA-aligned report on demand.
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